Our customers' continued support is important to us. There's nothing that validates what we do quite like knowing that someone's first experience with Cruises.com has inspired them to do business with us a second time, and a third time, and so on.
Exceptional customer loyalty merits recognition. And benefits - tangible, ongoing benefits that allow us to acknowledge our appreciation for your business, over and over again. That's why we created the Cruises.com Loyalty Club, our exciting benefits program that rewards any customer who books and sails with us more than once.
No other cruise agency offers its customers anything like it. Membership is free of charge and free of bother: having booked with us before, you're automatically and permanently enrolled (there are no membership cards, numbers, or renewals to keep track of), and the benefits are both generous and unparalleled.
Cruises.com's LOYALTY CLUB: THE BENEFITS
Book Now, Pay Later: No Deposit Required At Time Of Booking Cruises.com will defer your deposit, up to $500 (or up to $1,500 on select luxury bookings), when you reserve eligible sailings of three nights or longer at least 110 days prior to departure.
A Free Hotel Stay OR The Chance To Earn Back An Unlimited Amount Of Cruise Cash Which of these two benefits suits you best ... ? We let you decide. Club members can choose between a free hotel stay (up to a $500 value, based on your net cruise fare, minus taxes and port charges) and the chance to earn back an unlimited amount of cruise cash (i.e. an opportunity to recoup those expenses that aren't always included in your fare, like spa treatments and specialty dining, after you've cruised).
A 10% Discount On All Shore Excursions Valid on virtually any shore excursion booked via our website; must book at least four days prior to departure. Choose from a wide array of adventures in select ports of call throughout Alaska, the Caribbean, and other destinations.
A Discount Of Up To 25%, Plus Bonus Offers, On Car Rentals Club members can now take to the road more affordably than ever. Enjoy discounts of up to 25%, plus special extras like free days or free upgrades, on top-brand car rentals reserved via our website.
Advance Notice Of All Cruises.com Sales You'll always be among the first to be contacted (via email) whenever we're about to launch one of our exclusive/special sales.
Combinability With Existing Cruises.com/Cruise-Line Offers The benefits listed above are often combinable with other deals you'll find on our website and in our emails, as well as any perks you may be receiving as part of a specific cruise line's loyalty/rewards program.
We'll Also Extend These Benefits To First-Time Guests Traveling With A Club Member Cruises.com rewards your loyalty by rewarding the people that you're traveling with, too - even if they've never booked with us before. All of the benefits listed above are available to first-time guests, just as long as they're traveling on the same sailing as a Club member and staying in an additional stateroom.
Remember: All Loyalty Club benefits are available to any past customer the moment they book their next cruise with Cruises.com. Benefits, however, may only be accessed by phone - so please call 800-288-6006 as soon as you're ready to reserve another sailing. Your dedicated agent is standing by to make sure you receive everything you're entitled to as a Loyalty Club member, and will be happy to assist you in handling all of the details.
As always, thank you for choosing Cruises.com!
Terms & Conditions Club membership is automatic/complimentary and exclusively for past customers of Cruises.com. Customers must have booked and traveled with Cruises.com or Kayak within the previous seven years to qualify for membership; Cruises.com must be able to verify said bookings/travel in our system. Excludes bookings/travel made with any brands/programs "powered by" Cruises.com. Club benefits are valid for new and individual telephone bookings only made by calling 800-288-6006 on or after 10/27/2011. "No Deposit" benefit is limited to sailings of three nights or longer booked at least 110 days prior to departure; maximum $500 value ($1,500 on select luxury sailings) and not valid on bookings requiring non-refundable deposits or final payment 110 days or more before departure. Sailing must depart on or before 12/31/2015; excludes all AmaWaterways, Avalon Waterways, Compagnie du Ponant, Paul Gauguin, SeaDream, Silversea, Uniworld River, and Viking River sailings. Amount of initial deposit must be paid 10 days prior to the date on which your final payment is due; if cancellation/rebooking occurs more than twice, the "No Deposit" benefit will become void and a deposit, plus $24.99 processing fee, will be assessed. "Free Hotel" benefit is based on your net cruise fare, less taxes and port charges. Book from $500 - $1,000, receive a $50 coupon; from $1,001 - $2,000, a $100 coupon; $2,001 - $3,000, a $150 coupon; $3,001 - $4,000, a $200 coupon; $4,001 - $5,000, a $300 coupon; $5,001+, a $500 coupon. Excludes all hotel taxes/fees. Valid for Priceline Express Deals only and limited to residents of the U.S. and Canada. Customer must provide a valid email address; coupon will be emailed within three weeks of departure (or two weeks post-travel if cruise is booked less than three weeks from date of departure). Coupon must be used in one transaction to book consecutive nights, has no residual value, and expires within 90 days of receipt. "Cruise Cash" benefit is per stateroom and is not reflected in Cruises.com's advertised prices; actual amount will vary and is based on your net cruise fare, less taxes and port charges. Amount will be credited to card used for purchase 4 - 6 weeks after the online redemption form, which may be accessed at www.cruises.com/promotion/cash-back/loyalty-1.do has been submitted (form must be submitted post-cruise and no later than 60 days from the date on which you return). Proof/folio submission, detailing your onboard spending, is also required. Proof/folio may be submitted via email at email@example.com, via fax at (617) 437-6199 (Attn: Onboard Spending Reimbursement), or via mail (Onboard Reimbursement Department, c/o World Travel Holdings, 100 Fordham Road, Building C, 2nd Floor, Wilmington, MA, 01887). "Cruise Cash" benefit is not available on Celebrity Cruises or Royal Caribbean International bookings. "Free Hotel" and "Cruise Cash" benefits are not combinable. "Shore Excursion" benefit is per stateroom and is not reflected in Cruises.com's advertised prices. Valid for select excursions in select destinations/ports of call; all excursions must be booked online through Cruises.com at least four days prior to departure. "Car Rental" benefit is limited to reservations made at www.cheaprentalcar.com. Car-fleet information, including capacities, is based on the latest details provided to us by the supplier(s) and is subject to change; bonus offers may be discontinued by the supplier(s) at any time without prior notice. Additional restrictions may apply to all benefits; please contact your dedicated agent for more information.
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