Our customers' continued support is important to us. There's nothing that validates what we do quite like knowing that someone's first experience with Cruises.com has inspired them to do business with us a second time, and a third time, and so on.
Exceptional customer loyalty merits recognition. And benefits - tangible, ongoing benefits that allow us to acknowledge our appreciation for your business, over and over again. That's why we created the Cruises.com Loyalty Club, our exciting benefits program that rewards any customer who books and sails with us more than once.
No other cruise agency offers its customers anything like it. Membership is free of charge and free of bother: having booked with us before, you're automatically and permanently enrolled (there are no membership cards, numbers, or renewals to keep track of), and the benefits are both generous and unparalleled.
Cruises.com's LOYALTY CLUB: THE BENEFITS
Book Now, Pay Later: No Deposit Required At Time Of Booking Cruises.com will defer your deposit, up to $500 (or up to $1,500 on select luxury bookings), when you reserve eligible sailings of three nights or longer at least 110 days prior to departure.
Up To $500 Onboard Credit OR The Chance To Earn Up To An Unlimited Amount Of Cash Back We're letting our Club members call the shots. Choose between up to a $500 onboard credit to spend on drinks, spa visits, shipboard shopping, and more (based on your net cruise fare, minus taxes and port charges) OR the chance to earn back up to an unlimited amount of cash back which can be applied towards any spending incurred during your cruise.
A 10% Discount On All Shore Excursions Valid on virtually any shore excursion booked via our website; must book at least four days prior to departure. Choose from a wide array of adventures in select ports of call throughout Alaska, the Caribbean, and other destinations.
A Discount Of Up To 25%, Plus Bonus Offers, On Car Rentals Club members can now take to the road more affordably than ever. Enjoy discounts of up to 25% on top-brand car rentals, plus special extras like free days and upgrades, when you reserve your vehicle via our colleagues at CheapRentalCar.com.
Advance Notice Of All Cruises.com Sales You'll always be among the first to be contacted (via email) whenever we're about to launch one of our exclusive/special sales.
Combinability With Existing Cruises.com/Cruise-Line Offers The benefits listed above are often combinable with other deals you'll find on our website and in our emails, as well as any perks you may be receiving as part of a specific cruise line's loyalty/rewards program.
We'll Also Extend These Benefits To First-Time Guests Traveling With A Club Member Cruises.com rewards your loyalty by rewarding the people that you're traveling with, too - even if they've never booked with us before. All of the benefits listed above are available to first-time guests, just as long as they're traveling on the same sailing as a Club member and staying in an additional stateroom.
Remember: All Loyalty Club benefits are available to any past customer the moment they book their next cruise with Cruises.com. Benefits, however, may only be accessed by phone - so please call 800-288-6006 as soon as you're ready to reserve another sailing. Your dedicated agent is standing by to make sure you receive everything you're entitled to as a Loyalty Club member, and will be happy to assist you in handling all of the details.
As always, thank you for choosing Cruises.com!
Terms & Conditions Club membership is automatic/complimentary and exclusively for past customers of Cruises.com. Customers must have booked and traveled with Cruises.com (or Kayak) within the previous seven years to qualify for membership; Cruises.com must be able to verify said bookings/travel in our system. Excludes bookings/travel made with any brands/programs "powered by" Cruises.com. Club benefits are valid for new and individual telephone bookings only made by calling 800-288-6006 on or after 10/27/2011. "No Deposit" benefit is limited to sailings of three nights or longer booked at least 110 days prior to departure; maximum $500 value ($1,500 on select luxury sailings) and not valid on bookings requiring non-refundable deposits or final payment 110 days or more before departure. Sailing must depart on or before 12/31/2015; excludes all AmaWaterways, Avalon Waterways, Azamara, Compagnie du Ponant, Paul Gauguin, SeaDream, Silversea, Uniworld River, and Viking River sailings. Amount of initial deposit must be paid 10 days prior to the date on which your final payment is due; if cancellation/rebooking occurs more than twice, the "No Deposit" benefit will become void and a deposit, plus $24.99 processing fee, will be assessed. "No Deposit" benefit may only be applied to one active booking at a time. "Onboard Credit" offer is per stateroom and is not reflected in our advertised prices; actual amount will vary based on your net cruise fare, minus taxes and port charges. Offer is valid for select Carnival, Celebrity, Holland America Line, Norwegian Cruise Line, Princess, and Royal Caribbean International sailings departing on or before 12/31/2015 (maximum $200 in onboard credit on qualifying Celebrity, Princess, and Royal Caribbean International sailings). Amount will be credited to your onboard account after our online redemption form, which may be accessed via the link appearing above, has been submitted (form must be submitted no later than 30 days prior to departure or "Onboard Credit" benefit will be forfeited). Credit is non-transferable and cannot be exchanged for cash; unused portions will expire if not redeemed on or before the final night of your sailing. "Cash Back" offer is per stateroom and is not reflected in our advertised prices; actual amount will vary based on your net cruise fare, minus taxes and port charges. Offer is valid for select sailings departing on or before 12/31/2015; excludes all Azamara, Celebrity, Princess, Oceania, and Royal Caribbean International sailings. Amount will be credited to card used for purchase 4 - 6 weeks after the online redemption form, which may be accessed via the link that will be included with your invoice, has been submitted (form must be submitted post-cruise and no later than 60 days from the date on which you return). Proof/folio submission, detailing your onboard spending, is also required. Proof/folio may be submitted via email at firstname.lastname@example.org, via fax at (978) 570-1992 (Attn: Onboard Spending Reimbursement), or via mail (Onboard Reimbursement Department, c/o World Travel Holdings, 100 Fordham Road, Building C, 2nd Floor, Wilmington, MA, 01887). "Onboard Credit" and "Cash Back" offers are not combinable. "Shore Excursion" benefit is per stateroom and is not reflected in Cruises.com’s advertised prices. Valid for select excursions in select destinations/ports of call; all excursions must be booked online via Cruises.com at least four days prior to departure. "Car Rental" benefit is limited to reservations made at www.CheapRentalCar.com. Car-fleet information, including capacities, is based on the latest details provided to us by the supplier(s) and is subject to change; rental bonus offers may be discontinued by the supplier(s) at any time without prior notice. Additional restrictions may apply to each offer; please contact our experts for more information.
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