Customer Care -
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Customer Care

Vicki L. Freed
Senior Vice President, Sales
"With nearly 25 years in the business, sets the standard for cruise vacation planning. Their innovative online technology puts everything their clients need to know to plan the cruise vacation of a lifetime right at their fingertips, and their cruise consultants are some of the most knowledgeable travel professionals in the industry. Their dedication to the Royal Caribbean International brand, the cruise industry, and (most importantly) to their clients is second-to-none, making them an ideal choice for anyone looking to book their next cruise vacation."
Dondra Ritzenthaler
Senior Vice President, Sales
"Day in and day out, the team demonstrates nothing but professionalism and a great desire to succeed, and it’s a pleasure to partner with such a terrific group of people. Celebrity Cruises was thrilled to recognize as our “National Account Partner Of The Year” in 2009, and we continue to look for unique opportunities to grow and enrich that partnership (our exclusive two-night charter sailing aboard Celebrity Solstice being just one example)."
Andy Stuart
President & Chief Operating Officer
"Throughout the years, has consistently been one of NCL's top 'go-to' performers. We rely upon our travel partners to expand the reach and impact of our Freestyle Cruising® product, and has done exactly that through dedicated focus, compelling marketing efforts, and strong leadership from its management team. Their consultants, in addition to increasing sales, have always done an excellent job of connecting our innovative cruise offerings with discerning customers."
Lynn Torrent
Executive Vice President, Sales & Guest Services
" is an outstanding partner and true leader in the cruise industry. Their team is comprised of knowledgeable, experienced and dedicated professionals who share our passion and enthusiasm for our industry. We are honored to partner with and thank them for their continued support of Carnival Cruise Lines."


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